The framework is designed to ensure the quality of education and support services for international students is high.
It is also designed to provide a consistent approach to international education and to support the integrity of the student visa system. It is a robust system that protects and enhances the experiences of international students in Australia.
The framework sets out:
- The education provider’s (NIDA’s) responsibilities to international students
- Your responsibilities as an international student
Within this framework, NIDA is responsible for:
- Providing to an international student before enrolling, current and accurate information about the courses, fees, modes of study, and other information from NIDA.
- Providing a written enrolment agreement before the payment of fees, setting out:
- the services to be provided,
- fees payable,
- information about refunds of tuition fee money.
- Provide an orientation and access to support services to help international students adjust to life in Australia.
- NIDA’s orientation is delivered in person on arrival at NIDA and via an induction module. A range of personal and academic support services is to be available to all students.
- Take all reasonable steps to provide a safe environment on campus or premises and advise overseas students and staff on actions they can take to enhance their personal security and safety.
- Provide the contact details of an officer/s who are able to assist international students.
Student Services and Quality Assurance office.
- Provide information around whether or not you can apply for course credit/Recognition of Prior Learning (RPL) and the impact this might have on course lengths and visa lengths.
- Information on when your enrolment can be deferred, suspended or cancelled, and the circumstances under which fees will be refunded.
Information is to be found on NIDA’s website under student policies. Relevant policies include NIDA’s Student Code of Conduct, Assessment policies, and Misconduct and/or Sexual Harassment policies. https://www.nida.edu.au/courses/policies
- Information on what NIDA considers to be satisfactory academic progress.
Rules of progression for international students are included in the Academic Progression and Intervention Policy and in Course Regulations on a discipline basis. https://www.nida.edu.au/courses/policies
- Advice as to whether or not attendance will be monitored for your course.
NIDA requires students to attend all timetabled classes, scheduled projects and activities unless there are exceptional circumstances. All applications for exemption from attendance at classes of any kind must be made in writing to the relevant Course Leader. Attendance is monitored. https://www.nida.edu.au/courses/policies
- Information about the available complaints and appeals policies and processes. Students who wish to make a complaint may do so using NIDA’s Complaints and Appeals processes – policies and eForms at https://www.nida.edu.au/courses/policies.
- The quality of educational delivery. NIDA is a nationally registered provider of higher education degrees and registered to deliver education for overseas students
Higher Education Provider ID: PRV12052 | CRICOS CODE: 00756M
Teqsa.gov.au | CRICOS.eduvation.gov.au
- Notifying students in writing in advance of any changes impacting their studies; including changes to services.
NIDA communicates via their NIDA student email regarding all and any changes that may impact on students’ studies, including changes to services. Information is also communicated monthly via the ‘All School’ meeting and the Student Council of NIDA (SCON).
- Providing international students with the opportunity to request to transfer to another education provider and to assess that request in line with Standard 7 of the National Code and NIDA’s International Student Transfer Policy
- Issuing final academic record documentation that aligns with the Australian Qualifications Framework (AQF) http://www.aqf.edu.au
All students who complete their studies will be provided with a testamur and an academic transcript. Students who leave prior to course completion will receive a partial transcript of their result. At any time a NIDA student can generate a statement of results from their student portal account.
International students are responsible for:
- Maintain the conditions of your student visa.
- Maintain your Overseas Student Health Cover (OSHC) for the period of your stay Visit Private Health for more information.
- Meet the terms of the written agreement with your education provider (NIDA).
- Inform your education provider (NIDA) of your Australian address and notify them within seven days if you change your address or other contact details.
- Maintain satisfactory course progress
- Maintain satisfactory attendance
- Follow NIDA policies and procedures, including the NIDA Code of Conduct.
- Attend the orientation sessions to learn more about programs and courses. Explore the services available to students, including how to access and utilise NIDA systems.
- Ensure that your contact details are always current. You need to let us know:
If any of these change while you are studying you must tell NIDA the new information within 7 days of the change.
- Not transfer to another provider prior to the first six months of his or her principal course.
For more information about the ESOS framework: